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Garden FAQs

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I’m a home gardener - Can I purchase directly from you?

Unfortunately, we do not sell directly to the public.  Rocky Point bagged garden products are manufactured for wholesalers, selling only to retailers with a shop front. Check our find a stockist page for your nearest stockists.

 

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Do you offer bulk potting mix or soil purchases?

We offer bulk buy pricing to retailers. However, if you are looking for home use, we would suggest contacting our friendly retailers who can assist you with large volume orders. Check our ‘find a stockist’ page for your nearest stockists.

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Can your products be used for any other purpose other than what is outlined on the packaging

You should only use the product as per the instructions on the packaging.

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How much area does one bag of mulch cover?

Each of our mulch bags has different coverage. Check the product page for specific information on product coverage.

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Should I take any safety precautions when spreading mulch?

Mulch products may contain micro-organisms and bacteria. You should avoid breathing the fine particles or mists by wearing a particulate mask. Wear gloves when applying the mulch and wash your hands immediately after use

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Can your plastic packaging be recycled?

Yes! Our bags are made from a low-density polyethylene material which is able to be recycled. We do suggest you contact your local council or rubbish collection agency to confirm they can accept this product. Ensure you wash the bag prior to recycling.

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I’ve found mould in my bag of mulch, or mould has appeared in my garden after spreading mulch – what should I do?

The natural break down of the mulch has started in the bag, and with a bit of warm weather, humidity (or the bag being left in direct sunlight etc.) mould and odour can occur. The mulch itself is not affected at all and is still completely safe to apply to your garden.

Spread the mulch as recommended, using personal protective equipment if needed, and after a little while in the fresh air and sunshine, the moisture will begin to evaporate which will rid your garden of unsightly mould or strong odours.

If mould has appeared after you’ve spread the product on the garden, it should clear up after a few days in sunlight. Once again, this is caused by moisture getting into the bag and the natural breakdown process commencing

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I would like to know the make-up of a product

Please visit our products page for more information.

If there is anything we haven't answered here or directly on the product pages, please contact us

Production FAQs

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Can I customise my mix?

Yes! Check out our Designer Potting Mixes section for more information or contact us for a chat. Please note that there is a minimum purchase of 3m required for any custom mixes designed.

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Can I come onsite and pick up product?

We do not allow for public pick up of product, we can, however, organise the delivery of 3m +. Please contact our office directly.

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I only want to purchase a small amount of bulk potting mix for my home garden, do you sell to the public?

Rocky Point Garden has an extensive range of bagged product for the home gardener, please see this link. For larger amounts (3m3+), please contact our office directly.

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Do you have a minimum purchase?

Yes! 3m3 is our minimum for delivery and custom potting mixes.

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Can you help me work out what volume I need?

Yes! See the below table.
For planting out a garden bed, the following calculations will apply; Volume = Length x Width x Depth

For growing in various pot sizes, the following table will apply;

Volume Table

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Where do you deliver?

We are situated between the Gold Coast and Brisbane and deliver locally and interstate. Please contact our office to discuss delivery to your area.

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Are there any external stockists who stock your product in bulk?

At this stage, we do not have official external stockists for bulk material. For a list of our bagged products and where to purchase them, please visit our find a stockist page.

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Can I order multiple products on the same truck?

We advise against this when ordering due to the fact that our trucks do not have the ability to keep multiple mixes separated

If there is anything we haven't answered here or directly on the product pages, please contact us

Retailers FAQs

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I’m a retailer - How can I start ordering your products?

Rocky Point service a wide range of retail customers from boutique gift stores through to larger chain stores. Orders can be placed on the same day of application, however, confirmation is subject to meeting trading criteria. Please contact us for more information.

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What is your delivery area?

We are situated between the Gold Coast and Brisbane and deliver locally and interstate. Please contact our office to discuss delivery to your area.

If there is anything we haven't answered here or directly on the product pages, please contact us